What information do we collect?
We collect information, including when you:
- Purchase, order, return, exchange or request information about our products and services in our stores, website, or mobile applications
- Create an AlpacaUnlimited.com account
- Connect with Sun Valley Alpaca regarding customer service via or on social media platforms
- Visit our website
- Use a social media service, for example, Sun Valley Alpaca's Facebook page
- Create a wishlist
- Sign up for e-mails, mobile messages, or social media notifications from Sun Valley Alpaca
- Enter a contest or sweepstakes, respond to one of our surveys, or participate in a focus group
- Provide us with comments, suggestions, or other input
Types of information we collect include:
- Your name
- Your mailing address
- Your e-mail address
- Your phone (or mobile) number
- Your drivers' license number
- Your credit/debit card number
- Your purchase/return/exchange information
To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs). We do not store or save any credit card/payment information.
How is this information used?
Product and Service Fulfillment
- Fulfill and manage purchases, orders, payments, returns/exchanges, or requests for information, or to otherwise serve you
- Provide services such as Wishlist & Shopping Cart Contents
- Administer sweepstakes and contests
Our Marketing Purposes
- Deliver coupons, mobile coupons, newsletters, in-store receipt messages, e-mails, and mobile messages
- Send marketing communications and other information regarding products, services and promotions
- Administer promotions
Internal Operations
- Improve the effectiveness of our website, stores, mobile experience, and marketing efforts
- Conduct research and analysis, including focus groups and surveys
- Perform other business activities as needed, or as described elsewhere in this policy
Fraud Prevention
- To prevent fraudulent transactions, monitor against theft and otherwise protect our guests and our business
Do we use cookies?
We use cookies, web beacons, and other technologies to receive and store certain types of information whenever you interact with our website through your computer or mobile device. This information, which includes the pages you visit on our site, which web address you came from, and the type of browser you are using, helps us customize your website experience and make our marketing messages more relevant. This information also allows us to provide features such as storage of items in your cart between visits.
Third-Party Cookies
We partner with third-party vendors to deliver advertisements about our products and services when you visit other websites across the Internet. These vendors place third party cookies which help us provide you with advertisements that are customized to your particular product preferences and improve the effectiveness of our marketing efforts.
This website also uses cookies, tracking pixels and related technologies for advertising purposes. Cookies are small data files that are served by our platform and stored on your device. Our site uses cookies dropped by us or third parties for a variety of purposes including to operate and personalize the website. Also, cookies may also be used to track how you use the site to target ads to you on other websites.
Opt-out Of Third-Party Cookies
We recognize how important your online privacy is to you, so we offer the following options for controlling the targeted ads you receive and how we use your data:
- You can opt-out of receiving targeted ads served by us: You can opt out of receiving targeted ads served by us or on our behalf by clicking on the blue icon in the corner of the ads we serve or by clicking here. Please note that, if you delete your cookies or upgrade your browser after having opted out, you will need to opt out again. Further, if you use multiple browsers or devices you will need to execute this opt out on each browser or device. If you opt-out we may collect some data about your online activity for operational purposes (such as fraud prevention) but it won't be used by us for the purpose of targeting ads to you.
- We also comply with the Self-Regulatory Principles for Online Behavioral Advertising as managed by the Digital Advertising Alliance (DAA). You may opt out of receiving targeted ads from other companies that perform ad targeting services, including some that we may work with as Advertising Partners via the DAA website here.
- We also adhere to the European Interactive Advertising Digital Alliance (EDAA) guidelines for online advertising and you may opt out via their Your Online Choices website.
Please note that when using the ad industry opt-out tools described above:
- If you opt-out we may still collect some data about your online activity for operational purposes (such as fraud prevention) but it won't be used by us for the purpose of targeting ads to you.
- If you use multiple browsers or devices you may need to execute this opt out on each browser or device.
- Other ad companies’ opt-outs may function differently than our opt-out.
You can opt-out of our tracking your online activity for targeted advertising purposes (Do Not Track): We respond to “do not track” or “DNT” signals sent from your browser. If the website of one of our Advertisers receives a DNT signal, during that visit, we will not link data we collect to your browser identifier so that new data collected about you will not be used by us for targeted advertising purposes, but older data collected about you may still be used.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
Children's Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Rights under the CCPA
The California Consumer Privacy Act of 2018 (the CCPA) provides consumers who are California residents with specific rights regarding their personal information. This section explains those rights and applies only to California residents.
- You have the right to opt-out of our sale of your personal information.
- You have the right to request deletion of the personal information collected or maintained by us. Please note that deleting your information will remove your purchase history from our records and we will be unable to provide you with a record of your purchases.
- You have the right to request (up to twice in a 12-month period) that we disclose what personal information we collect, use, disclose, and sell, including:
- Categories of personal information we collected about you during the preceding 12 months.
- Categories of sources from which we collected the personal information during the preceding 12 months.
- The business or commercial purpose for collecting or selling your personal information during the preceding 12 months.
- Categories of third parties with whom we share the personal information during the preceding 12 months.
- Specific pieces of personal information we collected about you during the preceding 12 months.
Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Your Consent
By using our site, you consent to our privacy policy.
California Proposition 65
We carry certification declarations that our products satisfy California Proposition 65.
No items that are sold by INCA Brands, Inc. or any of our subsidiaries contain substances identified as harmful under the definitions set forth by California Proposition 65. Our items are certified annually ensuring that they continue to meet this standard.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.
This policy was last modified on 7/20/2023.
Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.
www.AlpacaUnlimited.com
338 Chestnut St
Sewickley, PA 15143
United States
Email